It is the policy of the Paul Bechtold Library (PBL) to respect the privacy of all users, in compliance with federal and state laws and professional standards. The Library will not reveal the identities of individual users or reveal what information sources or services they consult. This policy applies to all resources regardless of format or means of delivery, as well as to all services offered by the Library.
The PBL takes confidentiality very seriously. It is our goal to collect only the minimum amount of information necessary. In all cases, the Library will avoid creating or retaining unnecessary records beyond the period needed to provide services to users.
User data may be aggregated and retained for a reasonable period of time. However, the Library will neither collect nor retain information identifying individuals beyond the period required by law. For user data not covered by public records laws, the Library will retain information only as long as it is needed to furnish a specific service (for example, lending a book, ordering a report, recording user service preferences, or conducting internal service evaluation).
All information gathered by the PBL in the course of doing business is considered confidential. It will be shared only among units in the Library in the provision of services. Violations of this policy are taken seriously and will usually be considered cause for dismissal.
Contracts and Licenses for Information Resources
Illinois Library Records Confidentiality Act (1984) , P.A. 83-179, effective January 1, 1984, states: “The registration and circulation records of a library are confidential information. Except pursuant to a court order, no person shall publish or make any information contained in such records available to the public.” This policy ensures the privacy of a library patron's registration and circulation records. This act protects sensitive patron information from anyone wishing to obtain it, including a law enforcement or government official, unless a court order is issued and presented to the proper administrative office. Any request for confidential information from patron records coming from a law enforcement officer or investigative agent of the state or federal governments, MUST be referred to the Library Director. Records generated by the Library are governed by the Illinois State Records Act.